Phiness PR Website Privacy Policy

This website is operated by Phiness PR, trading as Phiness PR Ltd. in the United Kingdom and this agreement is governed by the laws of England and Wales. Josie Herbert is the company director responsible for compliance with the UK General Data Protection Act.

This privacy policy is provided to explain how Phiness PR Ltd., ("us", "we", "our") uses and protects the data you agree to provide to us when you visit and use this website.

Contact details:

Post: Josie Herbert, Director, Phiness PR Ltd., Old Chambers, 93-94 West Street, Farnham, Surrey, GU9 7EB, United Kingdom

Telephone: +44 (0)1252 400569

Email: josie@phinesspr.co.uk

Scope of this Privacy Policy

This Privacy Policy applies only to the actions of Phiness PR Ltd. and users of the Phiness PR website (www.phinesspr.co.uk). It does not extend to any websites which may be accessed from the Phiness PR website, including any links we may provide to clients’ websites, online publications, blogs, or social media platforms.

What user information we collect, use and why

When you visit this website, Phiness PR may collect or use the following information for service updates or marketing purposes:

·       Your IP address

·       Website and app user journey information

·       Your name and contact details, should you choose to complete an online form to provide this

·       Your marketing preferences

Why We Collect Your Data

Content will be updated according to the pages most often visited and to improve site navigation, usability and user experience. Where you give specific permission, or provide your contact information using the online form, we may contact you for marketing purposes.

Lawful basis

Our lawful basis for collecting or using personal information for service updates or marketing purposes is user consent.

Where we obtain information

People using this website who choose to contact Phiness PR using the online form for marketing purposes provide this information directly to Phiness PR Ltd.

How long we keep information

Information provided to Phiness PR will be stored for a maximum of five years before being securely destroyed according to the practical guidance from the UK Information Commissioner’s Office (https://ico.org.uk/for-organisations/advice-for-small-organisations/whats-new/blogs/practical-methods-for-destroying-documents-that-are-no-longer-needed/)

Safeguarding and Securing the Data

Phiness PR Ltd. is committed to securing your data and keeping it confidential. Phiness PR has taken all reasonable steps to prevent data theft, unauthorised access, and disclosure by making use of regularly updated software to safeguard information submitted via this website.

Our Cookie Policy

Your internet browser settings allow you to disable cookies when visiting websites.  

In the event that you agree to allow this website to use cookies, you also agree to the collection of data regarding your online behaviour, including the analysis of web traffic, which pages are visited and which pages you spend the most time on.

The data we collect by using cookies is used to customise this website to users’ needs.

Please note that cookies are strictly used to monitor which pages are visited and which are not, so that we can remove the least useful content and provide a better user experience.

Links to Other Websites

The Phiness PR website contains links that lead to other websites, including links to clients’ media coverage on the Successes page, links to social media platforms, and links within the Phiness PR blog. Visiting those third-party websites is not governed by this privacy policy agreement. Phiness PR is not responsible for your data and privacy protection on third-party websites should you choose to click on third-party links. You are advised to read the privacy policy documentation of any third-party website that you reach from this website.

Restricting the Collection of your Personal Data

Phiness PR Ltd. will not lease, sell or distribute your personal information to any third parties. Phiness PR Ltd. will not divulge your personal information to any third parties, without your express permission, or unless we are legally obliged to do so. Your personal information will be only used by us to send you promotional materials if you provide your personal information for the purpose of receiving such materials and, in doing so, agree to this Privacy Policy.

If you have previously agreed to share your information with us, but wish to remove this permission in future, please contact us via email at josie@phiness.pr.co.uk and we will amend this for you.

General

This Privacy Policy will be governed by and interpreted in accordance with the laws of England and Wales and all disputes arising as a result of this Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Data processors

The Phiness PR website is hosted on Umbraco Cloud Western European Region, which operates on the Microsoft Azure public cloud service. Microsoft Azure provides the cloud infrastructure and enterprise-grade security measures to websites running on Umbraco Cloud.

Sharing information outside the UK

Where necessary, we may transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place. Please contact us for more information.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal data.

Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Changes to this Privacy Policy

Phiness PR Ltd. reserves the right to change this Privacy Policy as we consider to be necessary, or as may be required by law. We advise to you revisit this page at regular intervals to ensure that you are updated on any changes made to this policy as you are deemed to have accepted the terms of the Privacy Policy on your first use of this website.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the Information Commissioner’s Office (ICO) at the following address:

Attribution

This Privacy Policy was written in consultation with documents from The UK Information Commissioner’s Office (https://ico.org.uk/for-organisations/advice-for-small-organisations/create-your-own-privacy-notice)

Rocket Lawyer (https://www.rocketlawyer.com/gb/en)

Website Policies (https://www.websitepolicies.com/)